Privacy Policy
At FindExams, we respect your privacy and keep your personal data safe. This policy explains what we collect, why we collect it, and how it’s protected when you use our platform to prepare for certifications like PMP, PMI-ACP, and ITIL 4.
More Information
1. Who We Are
FindExams is operated by PunkRise LLC. PunkRise LLC is the data controller responsible for your personal information collected through the FindExams website and services.
2. What We Collect
Account and Exam Data
Name, email address, hashed password, account settings, and exam activity (exam attempts, scores, timing, domain performance) to personalize your experience and track progress.
Technical Information
IP address, device and browser info, usage logs, and cookies to improve performance, security, and reliability.
3. How We Use Your Data
Service Delivery & Analytics
To run the platform, provide customizable and randomized exams, maintain leaderboards/insights, fix issues, and improve features.
Communication & Support
To send essential notices (password resets, transactional messages) and respond to support requests. We do not sell your personal data.
4. Payments & Third-Party Processors
Stripe Processes All Payments
Payments are handled by Stripe. FindExams and PunkRise LLC do not collect or store full card numbers, CVC/CVV codes, or bank account details on our servers. Stripe may provide us with limited payment metadata (e.g., transaction ID, status, last4, brand) to complete your order.
Responsibility for Card Data
Stripe is responsible for the processing and security of payment card data submitted at checkout. Please review Stripe’s privacy policy for details on their data practices.
5. Demo vs. Paid Package Rules
Demo Package Customization
In demo packages, users may change exam duration and question count before starting a test to explore platform features.
Paid Package Integrity
For paid packages, mock exams follow fixed rules (e.g., question count, duration) to preserve exam integrity and consistency.
6. Cookies
We use cookies and similar technologies to remember preferences, maintain sessions, and analyze usage. You can control cookies through your browser settings.
7. Data Retention
We keep account and exam records for as long as your account is active or as needed to provide services and meet legal obligations. You may request deletion at any time.
8. Your Rights
You can request access, correction, export, or deletion of your personal data. To exercise these rights, contact us at privacy@findexams.com.
9. Security
We use modern security controls, encryption in transit, and restricted access to protect your information. No method is 100% secure, but we work to safeguard your data.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or in-app notifications.
11. Contact Us
Questions or concerns? Contact PunkRise LLC (FindExams) at privacy@findexams.com.